I am the retail salesperson here at Shavonne and I just wanted to give you a few tips on how to make your ordering process here at Shavonne go as smoothly and quickly as possible. Maybe this will minimize some of the hassle in your ordering process.

We accept payment by Credit Card, Check, Money Order, and PayPal.

Placing your order by Credit Card

• Be sure that the name on the card is the same as the name in the billing address on your order.
• We are unable to process your order if the two names do not match.
• The verification code is located on the back of your card; it is the 3 digit code that we need to process your card.
• Without the correct verification code your credit card will not process correctly.

Placing your order by Check or Money Order

• If you send in a check or money order your order will ship out quicker if you go ahead and add the shipping and handling fees in with your payment.
• When mailing a check or money order to Shavonne, the correct mailing address is PO Box 667, Etowah, TN 37331.

Placing your order by PayPal

• We can only ship orders out to confirmed addresses.
• There is no drop shipping for orders paid by PayPal.

Contact Information

• Please be sure to put all correct contact information on your order.
• Your order will process and ship out quickly if all the information is provided.
• If for some reason the item you order is Out Of Stock I will email you or give you call to inform you of the item.
• It is very important for you to check your email to get these messages and reply ASAP so I can get your order shipped to you.
• If there is no response to my calls or emails within 3 business days your order will be canceled.

Hopefully this will be of some help to everyone! Thanks!

Tags: information, ordering, retail

This entry was posted on Wednesday, August 20th, 2008 at 9:00 am and is filed under Fashion Jewelry, General. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.