Tips for Wholesale Orders
Monday, August 11th, 2008Wholesalers have asked for some tips on how to receive their order quicker and more accurate. I have outlined a few things that should help you better understand what it is I see on orders currently being submitted that creates confusion for me.
We usually receive three types of wholesale reorders: online, e-mail and fax.
The best way to ensure your wholesale order is filled accurate and complete as possible is to order online.
Online Orders
- Automatically takes items out of inventory.
- Calculates discount for an accurate total.
- Know availability of sizes and colors.
- Will know if an item is discontinued or available in color combination.
- Provides an area for notes.
- Special discounts only available online when logged in to your account.
- Estimates shipping date.
E-mailed and Faxed orders are always welcomed but may be inaccurate or incomplete due to some of these reasons.
E-mails and Faxes
- It is not in numerical order.
- Out of stock but I still have to go to stock and look.
- Legibility of handwriting.
- Quantity may be order like 4-9 of a style, I may not know if you want sizes 4, 5, 6, 7, 8, 9 or (1) size 4 and (1) size 9
- Or ordered like 6,6,7,7. I may think you want six size sixes and even seven size sevens.
- Style #46201 and #46310 are the same ring the only thing that discerns the difference is the color code, and in this situation I will go by the color code.
I try my personal best to fill all orders accurately and on a timely manner, these are just a few tips to help you get better service from the Shavonne Wholesale Department, I sure hope these tips help you in the future.
