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Posts Tagged ‘information’

Shavonne Blog Update

Tuesday, October 7th, 2008

We have had some positive response from our blog, but we have determined that the time required to keep it going at the same rate is going to be too much during our busy season. If you keep an eye on our blog then you would have noticed the more sporadic posting that we have been doing lately and this is why. In order to solve this, we are going to be moving to a more regular schedule of posts.

New Blog Schedule:

  • Two posts per week
  • Every Tuesday and Thursday
  • Most of our posts will be showcasing some of our staffs’ favorite items, new items, or our best sellers
  • We will still be giving the informative posts as time permits as well

Shavonne has been happy to bring our blog to you and look forward to continueing its success in the future. Also we hope that the new weekly showcasing of items will give our customers more of an idea of what is popular, new, and most stylish as the holiday season comes around.

Also if you have any questions, feel free to post comments or email us and we will get back to you. If your question sparks a specific idea then it may lead to a blog post as well.

The Shavonne Staff

Monday, September 29th, 2008

Welcome back to the Shavonne blog. We put lots of information on this blog for you to read but you really don’t know that much about us. Well today I am going to tell you a little bit of information about each one of us.

Mr. Don Gist is the President of Shavonne Corp. He has been in this business since 1956. If you have questions about how jewelry is manufactured or need a special project made he is the person to talk to. Mr. Gist has lots of interesting blogs on the making of fashion jewelry. He is a very unique character who loves to joke around with us and make sure we are all doing well. He has a wealth of knowledge in this business and you may contact him by e-mail at don@shavonne.com .

Mrs. Shannon McCracken is Senior Vice President of Operations. Shannon advises us on all policies and procedures that we have here at Shavonne. She also oversees the billing and shipping of the packages. She keeps all of us girls here in line and in the know so we can make sure your needs are met. Shannon has a great laugh and likes to make us laugh. If you have any questions about factory orders or shipping please contact her by e-mail at shannon@shavonne.com.

Mrs. Frances Perian is Senior Wholesale Division Manager. Frances is involved in all the day to day aspects of Shavonne. She works in the vault with all the girls answering any questions we have and solving any problems we may have. Frances also pulls all win/win orders and does the call backs for the wholesale inquiries. She also helps Shannon to keep us advised on proper procedures and policies. Frances makes sure we know what is to be done for the day and who needs to be doing a specific task. Frances has a dry sense of humor that always keeps us guessing if we should take her serious or not. She keeps us on our toes with her wonderful wit.

Mr. Bruce Lance is the Webmaster. You have already seen the great work he has done with our website. Bruce makes sure our website is running smoothly and correctly. He also takes all the great pictures you see of our jewelry. Bruce and Shannon work together closely to make sure our product is available to you on a site that is easy to navigate and shop from. Bruce always has some sort of shirt with a saying on it that is hilarious.

Mrs. Jennifer Johnson (aka Sissy) does most of the filling of wholesale reorders. Sissy makes sure your reorders are filled to your specifications. Sissy is very efficient at pulling and filling all reorders for wholesale. She also helps Shannon with billing procedures when she has time. She is a great gal with a grand sense of humor.

Miss Lacey Lance fills all retail orders. Whenever a retail order is placed this is the young lady who fills the order, packs it, and makes sure it is shipped with in a timely manner. Lacey also packs wholesale orders. She ensures that items are accounted for and packed properly for shipping. Lacey is a fantastic girl with a ray of sunshine wherever she goes.

Then there is me. I am Mrs. Rita Plemons. I am in charge of inventory here at Shavonne. I also do wholesale returns. I really enjoy working with each and every one of these individuals. We work well as individuals but we work better as a team. That is what we are at Shavonne, a team, but most importantly we consider each other family and that contributes considerably to the success of our jobs.

You see me mention our humor a lot in this. We have a fabulous time telling jokes and kidding around with each other but your needs and orders are always of up most importance to us.

Wholesale Member’s Features

Wednesday, September 24th, 2008

Hi Wholesalers!

I want to take a minute and go over the features on your wholesale homepage. We have been working hard to make ordering, tracking and basic information easier to find and do.

  1. When you first log into your wholesale account, we have added a search tool bar right below the header. Just click on the type of item & enter the stock number and it will take you to that item’s page. We hope this helps cut down on your ordering time on restock orders.
  2. We will always give you the estimated shipping date right below your account number, this way you can make appropriate shipping plans. Please keep in mind this date is not the delivery date to you, but the date we will ship.
  3. You can now place WIN/WIN orders online! Just click the link Place A Win/Win Order Online and fill out the questionnaire. We thought this might help those who can’t call it in during our business hours because of their schedule. The questionnaire is the basic information that we need, of course if we have any questions we will call or email. Hope this feature is helpful!
  4. The Control Panel Icons:
    • The House will take you back to your wholesale homepage
    • The Man is your account information: such as address, phone number and email address. If you ever need this information updated, this is the icon that will help you.
    • The Book is a log of your orders that you have placed online using your wholesale account number. If you forget to log in before starting your order, at checkout there is a place to enter your account number and password. As long as you log in before you complete the checkout process, it will log it to your account. We are now able to update the shipping quantities through this. Once your order has shipped, you can view the complete list of items shipping. Your shipping fees and any credits will be included on this final page also.
    • The Mailbox is where you can send messages to our wholesale department or receive messages from a representative.
    • TOP 30 will give you a list of the Top 30 selling rings derived from wholesale and retail orders combined over the last 30 days. This will help you get in mind what other people are actually purchasing and what you may want to consider carrying in your line.
  5. Below the control panel on your homepage will be banners running any specials, giveaways, ect. Just click on the banner for more details. These specials are only viewable through your wholesale homepage.

We hope these current features are helpful to you. We are continuously working on new things that hopefully will be just as useful. If you have any suggestions or comments, PLEASE feel free to email those in! Your thoughts and needs are our top priorities and we will do what we can to accommodate. We want to make things easier, as we truly appreciate each and everyone of you.

Wholesale Information

Wednesday, September 17th, 2008

Interested in wholesale?

We have a contact form you can fill out to receive information about our wholesale division. You can either click this link or follow these instructions to the form: The main page of our website has a link to wholesale jewelry info on the bottom right side of the page.   Once you click on the link you will be redirected to a page that has a link for the wholesale jewelry division, click on it and just fill out the Shavonne Wholesale Division contact form and you will automatically be e-mailed the information you need to start buying wholesale. You may also call in to request this information but filling it out online ensures that we have your correct e-mail address and contact information.

Please make sure you put your name, your business name , and a correct telephone number because you will be contacted within 2-3 business days by Frances to make sure you have received the e-mail. If you are truly interested in buying jewelry at wholesale, it is very important that you read this e-mail. The e-mail contains information about our company, a chart on the five different levels of discount we offer, and about our win/win program.

After you have read the e-mail call us at 1-800-373-7464 and you will be directed to a wholesale representative who will be happy to answer any questions you may have. You may want to write down your questions as you read the e-mail so you do not forget what you want to ask. Remember that there are no stupid questions and we will try to answer any questions you have.

Also this form does not give you a wholesale account number and password. It just requests the information. We do not setup wholesale accounts until your initial wholesale order is ready to ship. More information on that can be found in the email.

Shavonne’s Newsletter

Wednesday, August 27th, 2008

I just wanted to mention our Shavonne Newsletter and some of the benefits of signing up.  (If you want to sign up for our newsletter then you can do so simply by going to our homepage Shavonne.com and filling putting your email address into the newsletter signup box and submitting. It is located near the bottom of the page.) Through our newsletter we will notify you of:

New stock: Be the first to see the latest fashion styles and trends added to our site.  We try to introduce new merchandise at least every other month.  Sometimes these items will be offered at an introductory price ONLY through the newsletter.

Special sales and discounts: From time to time we will send out a newsletter with sales prices or a discount voucher that once again, ONLY newsletter recipients will receive.  The sale prices may be on over stocked items, new items or for special holiday events.  Our latest discount voucher was sent out this month offering our newsletter readers 40% off their entire purchase.  What a savings!!

Free items:We have been known to give away jewelry with a purchase.

General information about things going on at Shavonne: Our most recent was informing our loyal customers of the new look at Shavonne and special features on how to find rings more quickly and of course the introduction of this blog.

Don’t get me wrong, we do post sales & discounts to our home page for anyone who happens across our site.  It’s just that if you take the time to sign up for the newsletter, read it, and are our loyal customer; we want to give you more chances to save!  We do not sell or share email addresses so rest assured your information is safe!   Please keep your email information up to date to ensure you receive the latest newsletter.

The majority of the sales and discounts that are offered via newsletter are for our retail clients only.  Wholesalers, you have an account number and password, so when you sign into your account, on your wholesale account homepage, you will see your specials.

I hope this information has been helpful to you and I look forward to helping serve your fashion jewelry needs!