Many people who decide to sell wholesale ask about the win win program. Let me explain a little about how it is done.

First of all each win win is put together for the customer. Since many of our customers sell different ways, some may do home parties, have an existing store front, or do retail shows, we try to put together items that will sell for them. Most people will start out with rings only. There are a few who may want a small selection of other items too. What I try to find out from people is how they are going to be selling the items. It helps me put together a good selection for them. After finding out information about where they are located and what items they are interested in, I start on their order.

I start with any new rings we may have and then go to the most popular styles. Choosing sizes and colors differently for some of the customers. If someone has a bridal shop, they mainly want clear stones. If someone sells to the Red Hat Society, they will want red, purple, pink or lavender colors. Sizes vary also and in the past size 6, 7, and 8 were the most popular sizes, but we have seen an increase in smaller sizes and in larger sizes. We have increased our line of size 4 and 5. We have always tried to carry sizes 9, 10, and 11. We now carry several styles in size 12. So we try to have a size for every lady. And I try to put all sizes in all my win win orders. My reason is for my customers to show that they have all these sizes available to sell to their customers. As with colors I try to have all colors represented in the trays, but the number one color is always clear. If set in a tray with a black pad, the clear stones will sparkle. With watches, I try to send one of each style depending on the customer and how many watches they would like in their first order. The same with necklaces, bracelets and earrings.

Re-orders for Win Wins
I ask that the customer have some input on their reorders. For Example: Do they need more of one size? What sizes they have enough in at the time of order? Is there a certain color they are out of or do they need more wedding sets? Do they want it all in Gold or Rhodium? Do they need any in sterling silver? Although they can’t give style numbers, their input is helpful to fill their reorders. If there are certain styles they may want then it is not considered a win win item. Only if I pick the style myself is it considered win win. But as I said earlier their input is very helpful.

The Return of Win Win Items
I do ask they keep the win win items for at least 60 to 90 days before calling for an exchange code. Without the exchange code they are subject to a 25% restocking fee. I only ask that the rings be in clean condition and the tags not wrote on. If it is an item that the customer has ordered their self, IT IS NOT A WIN WIN ITEM. I can only exchange items out if they are items we have chosen. All others are not exchangeable.

I hope this information will help you if you are considering taking advantage of the win win program. If you are considering selling fashion jewelry and this would be of interest, please feel free to call 1-800-373-7464. I look forward to any questions you might have.

I was just wanting to give you some information to help you (and me) out when sending in a wholesale return.

1. Before you send any merchandise back to us please make sure you call in to get a return authorization (RA) code.  Any one of the ladies that answers the phone can give you a RA code. If you fail to do this important step it will subject your return to a 25% restock fee.

2. Some information we need to know when you call in, is if you are returning win/win items, damaged merchandise you received in shipping, or damaged merchandise you exchanged out for one of your customers. We also need to know if you want to exchange these item or wish to have in-house credit.

3. Please make a list of all things you are returning to us and send a copy of it along with your return.  I use the list you send to compare to the list I make of the items returned.  If there are any discrepancies between the lists, I will call to sort them out with you.

4. You would be surprised at how many returns we receive with no information in them.  When I say no information I mean we don’t know who it came from or we don’t even have a number to contact the sender.  Always enclose your name, business name if available, full shipping address, and a valid telephone number. All returns are processed in between regular wholesale orders.

5. If you are returning win/win items make sure all merchandise is clean and the ring tags are only marked with the appropriate color-coded price markings.  A 25% restock fee will be deducted from your return if the items have to be cleaned or retagged.

6. When returning your package put all merchandise in an appropriate sized box with enough padding material to assure no damage is caused to the items during shipping.

As always, I try my hardest to make sure your return is sent back to you in a timely manner, but please remember that I am processing multiple wholesale orders as well as incoming shipments.  Thanks for reading and remember “It’s a great day at Shavonne!”